How can we help?
Find answers to common questions or send us a message. We reply within 24 hours.
Frequently asked questions
How do I send an invoice?
Go to Invoices → New Invoice. Fill in the customer, line items, and due date, then click Send. Your customer will receive the invoice by email automatically.
How do I add a product to inventory?
Go to Products → New Product. Set the name, SKU, price, and initial stock level. Once saved, the product is available to add to invoices and purchase orders.
Why is my invoice email not arriving?
Check that the customer's email address is correct on their profile. If the issue continues, contact us and we will look into it for you.
How do I invite a team member?
Go to Settings → Team → Invite Member. Enter their email and choose a role. They will receive an invitation link valid for 7 days.
Can I export my data?
Yes. Go to Settings → Data to export your invoices, customers, products, and expenses as CSV files at any time.
How do I change or cancel my package?
Packages are arranged directly with our team. Contact us at info@invotory.com to upgrade, downgrade, or cancel; changes take effect at the end of your current paid period. You can review your current package under Settings → Billing.
Still need help?
Send us a message and we will get back to you within 24 hours.