Support
Private beta support for Invotory.
A practical support path for early users without fake live chat or unsupported promises.
How to get help
Email info@invotory.com for private beta support. Include enough detail to reproduce the issue without sending passwords, API keys, invitation tokens, or unnecessary customer private data.
Bug report checklist
- Workspace name and your role in that workspace.
- The page URL or workflow, such as products, invoices, payments, reports, settings, team, billing, or data import.
- Steps you took, what you expected, and what actually happened.
- Browser/device information if the issue looks visual or accessibility-related.
- Whether the issue blocks real business work.
Known beta limits
- Payment provider checkout is not connected yet.
- Resend must be configured before invoice email can send.
- WebP logos preview in the app but are not embedded into PDFs yet.
- CSV import is validated but not fully transactional across all rows.
- CSV export is capped and XLSX export is future work.
- Automatic overdue updates require Supabase Cron scheduling; a manual updater is available to invoice managers.
- No POS, Arabic/RTL, national e-invoicing, sales orders, pre-orders, payment reversal, or credit notes yet.