Support

Private beta support for Invotory.

A practical support path for early users without fake live chat or unsupported promises.

How to get help

Email info@invotory.com for private beta support. Include enough detail to reproduce the issue without sending passwords, API keys, invitation tokens, or unnecessary customer private data.

Bug report checklist

  • Workspace name and your role in that workspace.
  • The page URL or workflow, such as products, invoices, payments, reports, settings, team, billing, or data import.
  • Steps you took, what you expected, and what actually happened.
  • Browser/device information if the issue looks visual or accessibility-related.
  • Whether the issue blocks real business work.

Known beta limits

  • Payment provider checkout is not connected yet.
  • Resend must be configured before invoice email can send.
  • WebP logos preview in the app but are not embedded into PDFs yet.
  • CSV import is validated but not fully transactional across all rows.
  • CSV export is capped and XLSX export is future work.
  • Automatic overdue updates require Supabase Cron scheduling; a manual updater is available to invoice managers.
  • No POS, Arabic/RTL, national e-invoicing, sales orders, pre-orders, payment reversal, or credit notes yet.